Most orders ship within 1-3 business days (larger items may require additional shipping time). Once your order ships, we will update your account and send you an email with your tracking information. Simply log into your account to find your tracking information or check your email. If you're unable to find your tracking information, please email customer service at: [email protected].
In-Store Pick Up
Once your initial payment is processed, we will email you pick up instructions within 1 business day. If you're unable to find your pick-up instructions, please email customer service at: [email protected].
Cancellation & Returns
Cancel or Return an Item
For cancellation or return related inquiries, please email our Returns Team at: [email protected] or you can call 310-231-6838 Mon-Fri, 8am-5pm PST.
Billing & Payments
Billing and Payment Related Questions
If you have a question about your payments or need to update your payment method, please email [email protected] or call the Payments Dept. directly at 855-788-8908 during business hours: Mon-Fri 8am-5pm PST.
Adding a Product
Want to Add an Item to Our Site?
If you don't see an item you're looking for, let us add it to our site for you. Simply email a link or provide the Model # of the item(s) you'd like to add and email [email protected]. Most items are added within 1 business day. We will email you a link once the item is added to our site.