Most orders ship within 1-3 business days (larger items may require additional shipping time). Once your order ships, we will update your account and send you an email with your tracking information. Simply log into your account to find your tracking information or check your email. If you're unable to find your tracking information, please email customer service at: [email protected].

Once your initial payment is processed, we will email you pick up instructions within 1 business day. If you're unable to find your pick-up instructions, please email customer service at: [email protected].

For cancellation or return related inquiries, please email our Returns Team at: [email protected] or click to chat with us by clicking the chat icon, 24/7.

If you have a question about your payments or need to update your payment method, please email [email protected] or call the Payments Dept. directly at 855-788-8908 during business hours: Mon-Fri 9am-5pm PST.

If you don't see an item you're looking for, let us add it to our site for you. Simply email a link or provide the Model # of the item(s) you'd like to add and email [email protected]. Most items are added within 1 business day. We will email you a link once the item is added to our site.